Introduction
At Medcare Vacances, we place great importance on confidentiality and
protection of your personal information. As a medical tourism agency operating in
internationally, we are committed to managing your data in a transparent, secure and
in accordance with good practices.
Personal information
The information we may collect includes:
– Prénom et nom
- Address
– Postal code and country of residence
– Adresse électronique
- phone number
This information is collected mainly via:
– The forms on our website
– Exchanges by email or telephone
– Your browsing on our site (via cookies or logs)
Use of Collected Information
The information collected is used for the following purposes:
– Respond to your requests for information or quotes
– Send you personalized information or offers
– Carry out statistical analyses
– Improve the user experience of our site
Consent, opposition and withdrawal
You have the right to:
– Refuse the use of your data for certain purposes (e.g. marketing)
– Request the removal of your information from our files (e.g. unsubscribe from our
communications)
To exercise these rights, you can contact us at:
Email: info@medcare-vacances.ca
Telephone: +1 514 360 0561
Right of access, rectification and deletion
In accordance with applicable laws, you can request:
– Access to the personal information we hold about you
– The rectification of inaccurate data
– Deletion of your information, if you wish
To exercise these rights:
Email: info@medcare-vacances.ca
Telephone: +1 514 360 0561
Data security
Your personal information is kept in a secure environment. Members of
Our team adheres to strict confidentiality protocols.
We use, in particular:
– The SSL security protocol
– Firewalls and server protection measures
– Restricted and controlled access to personal data
However, it is important to note that no method of transmission over the Internet is
completely risk-free.
Applicable legislation
We comply with international data protection laws, including:
– The General Data Protection Regulation (GDPR) for residents of the Union
European
– Any equivalent local legislation in the countries of origin of our patients
Last update: June 2025